Best Western Front Desk Training

Comprehensive owner orientation program.

Best western front desk training.

Appoint a best western rewards champion at each property to train all new hires and help manage the program. These simulations are taking place over virtual reality making best western the first hotel company to use vr to train employees for guest interactions. Most importantly gained a good amount of experience with dealing with customers and their needs complaints. All front desk staff should ask every customer if they are a member of best western rewards.

Outline best practices for staying safe at the front desk. The typical best western front desk agent makes 11 per hour. As part of a new training initiative best western hotels resorts partnered with mursion a virtual training platform where professionals can practice interpersonal skills to create a series of simulations for front desk staff. Best western and the best western marks are service marks or registered service marks of best western international inc.

Best western s dedicated education and training team provides member owners with the latest information tools and expert training to help you keep pace with the fast paced and ever changing hospitality industry. Current front desk clerk in roswell new mexico learned how to use the best western system. Offer guidance for dealing with surprises that occur at the front desk. General manager professional development series.

Each best western branded hotel is independently owned and operated. Several phone lines are ringing lights on the phone are blinking coworkers are asking questions and here comes a customer or client. 2002 2018 best western international. Apply to front desk agent operations associate and more.